My release has been reopened. What can I do?

Your release may be reopened when it does not meet certain guidelines to be published in stores.

If this is your case, you will see a notification on "latest activity" and your release is tagged as "Reopened" so you need to make the proper corrections in order to be published by going to your distributions profile selecting the release, and click on "how to fix my issue".

Most common reasons why a release is reopened

Suspicious Artist: We have been notified that there is something not checking out.

Don't worry, since we have a big artist flow we just need additional information to be sure you are that person. We will need you to send us information such as yourself in the studio or music proof. 

Traditional, Religious, Holiday, Generic and Public Domain Content: This includes music that doesn´t necessarily infringe copyright but its origin is not very clear and can be considered risky.

Add Social Media: We are missing your social media information, please go to your account and add your social accounts before sending the release again. 

Copyright Infringement: Our team has detected the use of unauthorized samples, beats, vocals, etc. If this is your case you will need a valid and certified license to continue or remove the flagged track/release. 

Free Beats: Our team has detected the use of unauthorized free beats. You will need to provide a valid and certified license for the free beat or remove the flagged track/release or the source where it was taken specifying the usage allowed.

Low Quality: We were unable to get your release approved by stores due to the low quality of your release.

Low quality may include: 

• Poor audio quality
• Noise in audio
• Clipping (Distortion)
• Recorded with cellphone
• +10 second fade in (No audio) 
• +10 second fade out (No audio)
• Silence in between the audio file

Already Published: Your release is already available in stores using another distributor. In order to use Indiefy, please request a "takedown" to the distributor used first to publish the release through Indiefy or fill out this form so you can complete the migration process..

If you still have inquiries about your reopened release you can contact support for further guidance.